Terms of Use


PLEASE READ THIS TERMS OF USE CAREFULLY.


THESE TERMS OF USE ARE BINDING.

These Terms of use will be effective as of September 01, 2017.

By using the KIDGY service you agree to be bound by the following Terms of Use.

Welcome to the kidgy.com Website (hereinafter - the “Website”).

These Terms of Use (hereinafter - the “ToU”) describe the terms and conditions applicable to your access and use of the Website and its offered application made available through or in connection with the Website (hereinafter - the “Application”).

In these Terms of Use “we”, “KIDGY”, “us” and “our” means Application Provider.

KIDGY Application is a family assistant application that monitors and provides you access to a child’s target device including, but not limited to, calls, text messages, contacts, location and applications on a child’s target device of your children for monitoring children’s activity by their parents (hereinafter – the “Service”).

Your use of the Website and/or the Service hereto signifies that you agree to these Terms of Use and constitutes your binding acceptance of these Terms of Use, including any modifications that KIDGY makes from time to time.

You are aware that the use of the Application is regulated by these Terms of Use and other legal documents embodied in Mobile Application Stores (as Google Play and App Store), from which you are able to download the Application.

  1. Principal Points
  1. KIDGY is an application (hereinafter – the “Application”), which aim of use is family assistance including parental control.
  2. To use the Application you should (i) download it from the Mobile Application Store; (ii) install it to both target devices – parent device and child’s device; (iii) pass a registration through your email/Facebook account; (iv) choose a subscription; (v) make payment for the subscription.
  3. KIDGY only receives the information provided by you as your ID and email;
  4. All payments are made only through Mobile Application Store.
  5. You will not use the Application in violation of any laws you are subject to. Notwithstanding the foregoing, KIDGY is not responsible for your access or use of the Application.
  6. You consent to KIDGY to check the compatibility of both devices before purchasing the Application.
  7. You understand that you require a physical access to both target devices to install the Application.
  8. You agree that KIDGY is not responsible or liable in any manner for the installation by you of the Application to both target devices.
  9. You will properly follow all instructions and documentation provided by KIDGY to you at the Website and/or Mobile Application Store.
  10. You will not allow any other third party to access your account or to utilize the Application. In case the access to your account was granted to a third party deliberately or by mistake or in any other way without your consent you acknowledge that KIDGY does not bear the responsibility therefore.
  11. You will only install the Application on your device and devices of your children, for which you are the owner.
  12. We reserve the right to modify, terminate or refuse the KIDGY Service to anyone for any reason, without notice at any time.
  13. We reserve the right to alter these Terms of Use at any time.
  1. Account and Subscription
  1. Following the registration of your account you get Freemium Auto-renewing subscription. It means that you will have free and for the whole period of your account validity access to use features as Locations, Scheduler, Panic Button per one device.
  2. To receive access to other features you have to purchase a relevant subscription plan.
  3. To monitor more than 1 (one) child’s device you have to purchase a relevant subscription plan (you are able to monitor from 1 (one) to 10 (ten) your children’s devices.
  4. Upon the expiry of your purchased subscription the Freemium Auto-renewing subscription will stay active within your one account (marked with label ‘free features’ and colored).
  5. To purchase the Application you should complete the Billing Information and the Payment Method providing your personal information.
  6. Provided that it is a Mobile Application Store that receives payment details and provides the processing of payments you are aware that all operations will be made through your Mobile Application Store account.
  7. In case you entered to your account by using your credentials from another device, to which another Mobile Application Store account is linked, you are aware that the Application will fully function except for an option to change the subscriptions.
  8. You may purchase 3 (three) different subscription plans for the period of 1 (one) month, 3 (three) months and 12 (twelve) months with automatic renew and from 1 (one) to 10 (ten) slots available to monitor 1 (one) to 10 (ten) your children’s devices.
  9. The price for monthly subscription is: (i) for 1 (one) device is USD 9.99; (ii) for 2 (two) devices is USD 14.99; (iii) for 3 (three) devices is USD
    19.99; (iv) for 4 (four) devices is USD 24.99; (v) for 5 (five) devices is USD 29.99; (vi) for 6 (six) devices is USD 34.99; (vii) for 7 (seven) devices is USD 39.99; (viii) for 8 (eight) devices is USD 44.99; (ix) for 9 (nine) devices is USD 49.99; (x) for 10 (ten) devices is USD 54.99.
  10. The price for 3 (three) months subscription is: (i) for 1 (one) device is USD 23,99; (ii) for 2 (two) devices is USD 35.99; (iii) for 3 (three) devices is USD
    47.99; (iv) for 4 (four) devices is USD 59.99; (v) for 5 (five) devices is USD 71.99; (vi) for 6 (six) devices is USD 83.99; (vii) for 7 (seven) devices is USD 95.99; (viii) for 8 (eight) devices is USD 107.99; (ix) for 9 (nine) devices is USD 119.99; (x) for 10 (ten) devices is USD 129.99.
  11. The price for 12 (twelve) months subscription is: (i) for 1 (one) device is USD 77; (ii) for 2 (two) devices is USD 116; (iii) for 3 (three) devices is USD
    155; (iv) for 4 (four) devices is USD 194; (v) for 5 (five) devices is USD 233; (vi) for 6 (six) devices is USD 272; (vii) for 7 (seven) devices is USD 311; (viii) for 8 (eight) devices is USD 350; (ix) for 9 (nine) devices is USD 389; (x) for 10 (ten) devices is USD 399.99.
  12. You are aware that you may use the Application for more than one child’s device (from 1 to 8) depending on the subscription you have chosen. For this purpose you have to upgrade your subscription on a parent device.
  13. Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current subscription plan.
  14. In case you are not ticking off the auto-renewal for your order you will be charged for the next subscription plan period. You may tick off the auto-renewal in your control panel/account during the subscription period. You may interact with the Service through your account in the Application by changing settings that are made available to you. You may enable auto-renewal for your placed order or turn it off.
  15. You agree not to create or access an account using a false identity or information, or on behalf of someone other than yourself.
  16. You agree not to create an account or use the Service if your account has been previously removed by KIDGY, or if you have been previously banned from the Service.
  17. You have the right to cancel any account of yours at any time. You may cancel any account registered to you by following the instructions in the Application.
  18. In case you have terminated using your subscription, cancelled the auto renewal of the subscription and/or its term has lapsed, you may purchase a new subscription within 40 (forty) days and receive the access to your account and stored logs (information you received form the child’s monitored device). After 40 (forty) days all logs may no longer be accessed by you as KIDGY deletes them from its servers.
  19. Accounts terminated by KIDGY for any type of abuse, including without limitation a violation of these ToU, may not be reactivated for any reason.
  20. In case you have terminated using your subscription, cancelled the auto renewal of the subscription and/or its term has lapsed, the monitoring of all devices on which the Application is installed shall be ceased, however, your account will be active and all logs (information you received from the child’s monitored device) will be stored for 40 (forty) days.
  21. When you install the Application on target device(s) the permission to use information before you install is required.
  22. You are aware that for the purpose of receiving actual log files from child’s device(s) the Application shall be active on child’s target devices.
  23. You understand that for log information update in the Application a target device shall have internet connection.
  24. You may never use another user’s account without permission. When creating your account, you must provide accurate and complete information.
  25. You are solely responsible for the activity that occurs from your account, and you must keep your account password secure.
  26. You may not share or transfer any account. You may not disclose your password to anyone else.
  27. You must notify KIDGY immediately of any breach of security or unauthorized use of your account and if you believe that an account password may have been compromised.
  28. KIDGY will not be liable for any losses caused by any unauthorized use of your account.
  29. In case you forgot your password to the account you may restore the access by pressing Forgot password button in the Application and get a new password by email.
  1. Application
  1. The Application may only be used in connection with these Terms of Use, End User License Agreement, rules, restrictions or documentation set forth by KIDGY from time to time.
  2. You understand that KIDGY in its sole discretion may at any time for any reason suspend or terminate or disable the Application and information you may already have accessed to or installed without prior notice.
  3. KIDGY reserves the right to add or remove features or functions to the Application at any time in its sole discretion.
  4. KIDGY reserves the right to update and upgrade the Application at any time in its sole discretion.
  5. In case your device was unlinked from the Application due to update of your device operating system you may address customer service at support@kidgy.com for the relink.
  6. In case you have any technical question, please contact customer service at support@kidgy.com.
  1. Acceptance
  1. By using the Application you represent that you have read and consent to these Terms of Use, End User License Agreement and other legal policies represented on the Website.
  2. KIDGY may revise all legal policies at any time, without notice, and the new versions will be available on the Website.
  3. If at any point you do not agree to any portion of these legal policies you must immediately stop using the Application.
  1. Security
  1. KIDGY cares about the integrity and security of your personal information.
  2. You acknowledge that you provide your personal information to Mobile Application Store while purchasing the Application.
  3. Provided that it is the Mobile Application Store that receives payment details and provides the processing of payments KIDGY receives personal information of a user from Mobile Application Store in the volume of user’s ID and email (login); a password is known only to a user.
  4. KIDGY stores user’s login in database. User’s password is not stored. We store only hash of the password generated by md5 hash function from user’s passwords.
  5. KIDGY does not store in its servers all logs and data downloaded from target device(s) with the use of the Application for more than 40 (forty) days period from the subscription termination. Upon the expiry of this period all information gets deleted.
  6. In case of disclosure of such encrypted data KIDGY may not be held responsible.
  7. KIDGY does not control, monitor and/or is not aware of the purpose a user exploits the Application and KIDGY may not be held responsible for such use thereof. It is at a user’s risk and responsibility.
  8. You acknowledge that KIDGY does not encourage its users to exploit the KIDGY service illegally.
  1. Requirements to a user
  1. When purchasing the Application you confirm that you are adult of the age above 18 and have the legal capacity to enter a contract in the jurisdiction where you reside.
  2. When installing the Application to target device(s) you acknowledge and agree that you are a parent to your minor child or children.
  3. When installing the Application to target device(s) you acknowledge and agree that you are a legal guardian of your minor child or children.
  4. When installing the Application to target device(s) you acknowledge and agree that you own these devices (parent device and child’s device(s)).
  5. When using a feature ‘Internet filter’ you are aware that blocking websites/URL you know are not
    good for your child is applicable only to the following browsers: Chrome, Firefox, Yandex, Opera.
  1. Compatibility of a target device
  1. You are aware that the Application is supported by parent and child’s target device(s)– for Android starting from version 4.0.3. and for iOS starting from version 9.0.
  2. In case your device is not compatible you may not install and use the Application.
  3. In case you have failed to comply with compatibility before the purchase of the Application, you agree that it is your responsibility and you will not be refunded.
  1. Subscription Upgrade and Downgrade
  1. In case you require more child’s devices to be monitored you may upgrade your subscription by adding child’s devices to your subscription.
  2. You may upgrade your subscription at any time during your subscription.
  3. To add more monitored child’s devices you should pick the required quantity of monitored child’s devices through your account.
  4. The payment for the subscription upgrade shall be made by paying the difference between the previous subscription and the new one.
  5. The process of recalculation of the difference between the previous subscription and the new one is made by Mobile Application Store.
  6. In case you require decreasing the quantity of monitored child’s devices, you should pick on your account the required subscription to be deleted.
  7. The payment for the deleted subscription shall not be refunded.
  8. Following the subscription deletion Mobile Application Store shall recalculate the new term of the existing subscription proportionally to the made payment for the deleted subscription.
  9. Following the subscription deletion you are aware that all logs (information you received form the child’s monitored device) from that subscription would be deleted as well.
  1. Application Updates
  1. In an effort to improve the Service, KIDGY may update the Application from time to time.
  2. You acknowledge and agree that KIDGY may update the Application with or without notifying you.
  3. You acknowledge and agree that KIDGY may request you via email or account to make such Application update on a target device.


  1. Freemium Subscription
  1. When you register your account you automatically get Freemium Auto-renewing Subscription (hereinafter – the “c”).
  2. Freemium Subscription means that you will have free and for the whole period of your account validity access to use features as Locations, Scheduler and Panic Button per one child’s device.
  3. Those users, who used previously the Free Trial, will be automatically turned on to the Freemium Subscription on their accounts.
  4. You may cancel your use of the Freemium Subscription by purchasing another subscription plan or by deactivating your account.
  5. Upon deactivation of your account you will immediately lose all access to the Application and any data and information stored within your account.
  6. KIDGY reserves the right to modify, cancel or limit the Free Trial without notice at any time.
  1. Refunds and Returns.
  1. Please review Mobile Application Store terms and conditions regarding the refund policy (cooling-off period). It includes a money-back guarantee if you are not satisfied for any reason.
  2. Your eligibility for a refund may depend on the Mobile Application Store terms and conditions, subscription, duration since the transaction, etc.
  1. Links
  1. The Website may contain links to websites operated by other parties.
  2. KIDGY provides these links to other websites as a convenience, and use of these websites is at your own risk.
  3. The linked websites are not under the control of KIDGY, and KIDGY is not responsible for the content available on the other websites.
  1. Intellectual Property
  1. Trademarks. Logo KIDGY is a trademark/service mark protected by the applicable law.
  2. Unauthorized use of any KIDGY trademark, service mark or logo is a violation of UK trademark laws and prevalent intellectual property laws.
  3. Copyright. The Website, Service and the Application are protected by UK and international copyright laws.
  4. All intellectual property in the design and layout of this Website and the materials and information published on its pages belongs to and are vested in to KIDGY. You may not copy any part of this Website or otherwise do anything in relation to any part of the Website other than the following:

(a) You may print or download to a local hard disk pages from this Website for your personal and non commercial use only,

(b) In material issued to third parties you may only quote from this Website provided that such quote is not used in a misleading context and that you give due credit to both the author and to KIDGY.

  1. You may not otherwise use or reproduce any of this web Website or the material contained within it in any manner other than those listed above without first obtaining the prior written permission of KIDGY.
  1. Any images that appear on this Website with an acknowledgement to the Licensed Material include restrictions on downloading such material for other than personal use, and prohibit republication, retransmission, reproduction or other use of the Licensed Material.
  1. Location. The Website and the Service are hosted and operated in UK.
  1. Disclaimer of warranties.
  1. TO THE MAXIMUM EXTENT PERMITTED BY LAW THE WEBSITE AND THE SERVICE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS FOR YOUR USE, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND THOSE ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. KIDGY MAKES NO WARRANTY AS TO THE ACCURACY, COMPLETENESS OR RELIABILITY OF ANY CONTENT AVAILABLE THROUGH, OR THE PERFORMANCE OF, THE WEBSITE OR THE SERVICE. YOU ARE RESPONSIBLE FOR VERIFYING ANY INFORMATION BEFORE RELYING ON IT. USE OF THE WEBSITE AND/OR THE SERVICE IS AT YOUR SOLE RISK. KIDGY DOES NOT WARRANT THAT YOU WILL BE ABLE TO ACCESS OR USE THE WEBSITE AND/OR SERVICE AT THE TIMES OR LOCATIONS OF YOUR CHOOSING; THAT THE WEBSITE OR THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; OR THAT THE WEBSITE OR THE SERVICE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
  2. KIDGY PROVIDES NO WARRANTY OR GUARANTY OF ANY KIND THAT (I) YOU WILL RECEIVE ANY TYPE OF BENEFIT FROM THE USE OF THE SERVICE; (II) THE SERVICE WILL FIND OR COMMUNICATE TO YOU EVERY EXAMPLE OR ALL EXAMPLES OF INTERNET OR MOBILE DEVICE CONTENT ABOUT THE SUBJECT(S) OF THE MONITORING; OR (III) THE SERVICE WILL MEET YOUR EXPECTATIONS.
  3. Because some states or jurisdictions do not allow the disclaimer of implied warranties, the foregoing disclaimer may not apply to you.
  1. Limitation Of Liability; Sole And Exclusive Remedy
  1. TO THE MAXIMUM EXTENT PERMITTED BY LAW, KIDGY, ITS AFFILIATES, LICENSORS AND BUSINESS PARTNERS (COLLECTIVELY, THE “RELATED PARTIES”) DISCLAIM ALL LIABILITY, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, AND FURTHER DISCLAIMS ALL LOSSES, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH ACCESS TO OR USE OF THE WEBSITE, THE APPLICATION AND/OR SERVICE, EVEN IF KIDGY AND/ OR RELATED PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
  2. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, the liability of KIDGY and its affiliates shall be limited to the fullest extent permitted by law.
  1. Indemnification
  1. You agree to indemnify, defend and hold KIDGY and the related parties harmless from any and all claims, demands, damages or other losses, including reasonable attorneys’ fees, resulting from or arising out of your use of the Website, the Application and/or the Service or any breach by you of these ToU or any other policies that KIDGY may issue for the Website, the Application and/or Service from time to time.
  1. Assignment
  1. KIDGY may assign these ToU, in whole or in part, to any person or entity at any time with or without your consent.
  2. You may not assign these ToU and any unauthorized assignment by you shall be null and void.
  1. Severability
  1. If any part of these ToU is determined to be invalid or unenforceable, then that portion shall be severed, and the remainder of the ToU shall be given full force and effect.
  1. No Waiver.
  1. Failure or delay by KIDGY to enforce compliance with the ToU does not constitute a waiver of these ToU.
  2. The express waiver by KIDGY of any provision, condition or requirement of these ToU shall not constitute a waiver of any future obligation to comply with such provision, condition or requirement.
  1. Notices.
  1. You agree that KIDGY may send you push-notifications.
  2. You are aware that in case the Application, installed on iOS, is not active on a parent device you will not receive the push-notifications and logs.
  3. In case you turn off the push-notifications you acknowledge that part of the Application’s functions may operate incorrectly and KIDGY will be not held responsible for this.
  4. All notices and technical requests under these ToU shall be in writing and addressed to: support@kidgy.com .
  1. Entire Agreement.
  1. These ToU, including the documents expressly incorporated by reference, constitutes the entire agreement between you and us with respect to the Website and/or Service and supersedes all prior or contemporaneous communications, whether electronic, oral or written, between you and us with respect to the Website, the Application and/or Service.
  1. Termination of Service
  1. The Service may be terminated upon the expiration of the subscription.
  2. KIDGY reserves the right to deny Service to any user at KIDGY’s sole and absolute discretion.
  3. The Service is offered with the understanding that KIDGY may terminate any subscription and/or your access to the Service at any time, for any reason or no reason, including without limitation for any violation of these ToU.
  1. KIDGY reserves the right to deny Service to, or if applicable, terminate the Service of any user or associated with, a user that attempts to use the Application that contravenes its aim and/or illegally.
  1. In such cases KIDGY reserves the right to block all accounts associated with such potential violating user.
  1. Governing Law
  1. These Terms of Use are governed by the laws of England and Wales and will be interpreted in accordance with the English courts. The English courts shall have exclusive jurisdiction to settle any claim or dispute which might arise out of or in connection with these terms and conditions.
  2. Those who access the Website from locations outside of the United Kingdom are responsible for compliance with local laws if and to the extent that local laws are applicable;
  3. With respect to users out of UK jurisdictions they shall consult their local attorney before installing the Application . KIDGY is not responsible for any illegal use of the Application by a user out of UK jurisdiction. Users out of UK jurisdiction may install and use the Application at their own risk and responsibility.
  4. None of the terms hereof shall be enforceable under Contracts (Rights of Third Parties) Act 1999 by any third party.
  1. Legal Effect
      1. These ToU describe certain legal rights. You may have other rights under the laws of your state or country. These ToU do not change your rights under the laws of your state or country.
      2. In case the laws of your state or country do not permit you to use the Application or to use not all features hereof you acknowledge and agree that it is upon your responsibility.


For more information, please contact KIDGY Customer Support at +13239772847 or email us at support@kidgy.com .